The telecom industry is at the forefront of leading the transformation the world is witnessing.
With the evolving technologies and surging demand of data, solution providers will be addressing the needs of expanding infrastructure developments. The key trends consolidating in 2017 are:
Network Infra Innovation: Getting more from existing networks and reducing operational cost is on the top priority list of every Communication Service Provider (CSPs). Commercial considerations, rather than regulatory mandates have become a key driver pressing the CSPs to lease their network infrastructure with either competition or optimize investments by launching multiple sub-brands (MVNO) on Network Infrastructure resulting into reduced Opex.
Digitize Business Processes: All telecom operators understand the potential benefits — customer satisfaction, enhanced revenues, and significant reduction in cost — that can be reaped by providing compelling online digital experience. It helps to ensure seamless customer experience with real-time service delivery and service activation with 360 degree omni-channel onboarding to care capabilities. It focuses on rationalizing different layers within the existing system, focuses on digitizing entire customer life cycle- from on-boarding, plan personalization, number selection, e-KYC, online payments, to digital care.
Security: With the multifold rise in data, online payment, mobile devices and digital technologies, Telcos need to evolve at the same pace to match rising cyber and online threats in evolving digital world. Today digital technologies have penetrated so deep in our lives that we have to make it our habit. Telcos require a mulit-layered real-time authentication and encryption technologies in place, to eliminate any loss of critical data or passwords to malice. Today, operators have to invest in IP Log Manager to capture the logs and maintain records as per governing policy guidelines.
IoT: According to Markets and Markets, the Internet of Things market size is estimated to grow to USD 661.74 Billion by 2021. With significant improvements in sensor technology together with consumer adoption of smart devices, M2M/IOT is another technology gaining high currency and momentum. The sensors that make things “smart” transforms isolated things into a network that generates and collects data leading to valuable and actionable insights. Linking new and legacy sensors within an IoT ecosystem often means that businesses wanting to realize value from the IoT need to work closely with their communication services providers (CSPs). It will facilitate the development of smart homes, buildings and cities.
Vo-WiFi: Wireless devices are soon to overtake wired devices in terms of IP traffic and in 2017 will account for over 50% of Internet traffic and this is why Innovation in Wi-Fi has taken up a center stage to deliver value for the CSPs and end-users. Next-generation Wi-Fi Calling will offer a completely different experience to its users with better indoor coverage and seamless call transfer support. With these advantages, Wi-Fi calling is set to become the de-facto standard very soon which will help carriers rationalize networks and potentially offer improved and expanded services.
5G: Even though 5G won’t arrive until at least 2020, the race is still on and is set to gain steam in 2017. 5G is expected to offer speeds upto 10,000 MBPS and revolutionize the way we connect. Most telcos know that consumers love data and it also contributes to more than 60% of Telco’s revenue. According to Gartner estimates there will 20.8 billion devices by the end of 2020. With internet penetration increasing at a tremendous pace even telcos have high stakes involved in launching 5G services. In a nutshell it promises to offer – speed, efficiency and less latency that will be essential to support future technologies like IoT, M2M, Self Driving Cars, Smart Homes etc
Nikhil Jain is the Managing Director of Sterlite Tech at Elitecore.