South African mobile communications company Vodacom Group stated that its ICT unit Vodacom Business has launched V-Hub, an online resource portal, specifically designed to help small- and medium-sized enterprises (SMEs).
V-Hub is an easy-to-use platform that brings CIO digital-advisory services to the table, said a statement from the company.
"As nearly a third of South Africa’s SMEs see digitisation as a challenge, many are unsure about what to prioritise or feel overwhelmed by the sheer volume of technology decisions to make, often without the support of IT departments or chief information officers (CIOs) that guide larger businesses," said a press release from the Pan-African Information, Systems, Technology, and Communications service provider.
According to Vodacom Business Executive Head for SME and SOHO, Nastassha Dooks, adopting the right digital solutions will help SMEs become more agile and resilient, enabling them to quickly adapt to customers' evolving needs.
“With a wealth of knowledge and expertise at our disposal, Vodacom Business is perfectly poised to support SMEs on their digital transformation journey, which can seem daunting to tackle without the right partner by your side,” Nastassha said.
Crucial digital-advice services are grouped under five topic categories on the Knowledge Centre. Understanding that 55% of SMEs cite shrinking customer demand as a challenge, Finding and Keeping Customers is one of the categories SMEs can browse, explained the release.
With nearly 60% of SMEs saying insufficient support from banks is an obstacle, the Knowledge Centre also covers information on how to access funding and apply for tenders under the Business Opportunities and Support category, the company said.