Vodacom Tanzania has expanded its partnership with Optiva to use the latter’s Charging Engine and Policy Control (PCRF).
The multiyear agreement enables Vodacom Tanzania to upgrade its current platform and support and take another step toward leveraging Optiva’s innovative cloud-native BSS architecture.
This expansion and upgrade allow them to quickly launch new, flexible and personalized products and services engineered to capture additional market share and deliver enhanced customer experiences. The partnership with Optiva aligns with Vodacom Tanzania’s past success and revenue growth from the launch of innovative campaigns, promotions and digital services that have fulfilled market demand and countered cost-driven market disruption.
Hisham Hendi, CEO of Vodacom Tanzania said: “Optiva and Vodacom Tanzania have been long-standing partners, and this agreement further strengthens our ties. Optiva’s solutions, with the leading cloud-native architecture, and our close working collaboration allow us to capture the market opportunities faster and stay ahead of our competition.”
Danielle Royston, CEO of Optiva said: “We are thankful for our continued partnership with Vodacom Tanzania and their trust in us to extend our relationship long-term. By working closely with our customers to understand their business, our focus on Customer Success helps them to grow their subscriber base and win in their markets. Add the game-changing advantage of moving to the cloud with its promise of 80% lower total cost of ownership, and it’s a winning combination.”
Vodacom Tanzania is the leading CSP in Tanzania serving over 12.4 million customers.